Privacy Policy

Last updated: May 17, 2026

PM Tools by a PM ("we", "us", or "our") operates BuildTrack. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using BuildTrack, you consent to the practices described here.

1. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you register
• Billing information: Payment details processed securely by our payment processor (Paddle); we do not store card numbers
• Usage data: How you interact with features, pages visited, actions taken within the app
• Project data: Construction project information, documents, and records you create within BuildTrack
• Device & technical data: IP address, browser type, operating system, and referral source

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the BuildTrack Service
• Process your subscription and send billing-related communications
• Respond to support requests and customer inquiries
• Send product updates, new feature announcements, and important notices
• Analyze usage patterns to improve the platform
• Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment processors: Paddle handles all billing securely under their own privacy policy
• Hosting & infrastructure providers: Vercel and other cloud providers that host and run the Service
• Analytics tools: Aggregated, anonymized usage data only
• Legal authorities: When required by law or to protect our rights

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you cancel your account, we will delete your data within 30 days unless we are required by law to retain it longer.

5. Cookies

BuildTrack uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Service is used. You can control cookies through your browser settings, though disabling them may affect functionality.

6. Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format

To exercise any of these rights, contact us at the email below.

8. International Transfers

BuildTrack is operated from Trinidad and Tobago and serves users globally. Your data may be processed in countries other than your own. By using the Service, you consent to this transfer.

9. Children's Privacy

BuildTrack is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.